Billing Support
Will I be billed after my trial membership runs out?
Are subscriptions rebilled automatically?
I already cancelled my subscription but I am still being charged.
How can I cancel my membership on my own?
Why are downloads not included?
Do you have bundles?
I didn't sign up for this. What is this?
I didn't mean to sign up for this. Can I get my money back?
Why do I have extra charges on my credit card (ECHST or other 3rd party websites)
Can I get a refund?
How can I update my payment method?
For membership assistance including billing questions and canceling your membership, please contact our Customer Support team:
To update your method of payment, please find your billing processor below:
*Note: If you do not know which billing processor was used during your transaction, please refer to your membership confirmation email.Segpay:
Support Link : https://cs.segpay.com
US/Canadian Residents: 1-888-376-0948 or 1-866-450-4000
Direct Dial Number: +1-954-414-1610
Chat Link: segpaychat.com
Email: [email protected]
Epoch:
Support Link: https://epoch.com
Toll Free: 1-(800)-893-8871
Int. Tel: 1-(310)-664-5810
Email: [email protected]
ECHST.NET - Online Billing Services
Support Link: https://echst.net
You can also call them or contact them thru WhatsApp or via:
US Residents: 1-(866)-452-5108
Other Countries: 1-(206)-438-0241
Email: [email protected]